All orders placed before 4pm (GMT +8) will be shipped within the same day (Monday to Friday, except public holiday). Upon shipment of your ordered goods, a notification will be sent to your email.
We offer free shipping in Hong Kong and Macau.
Shipping fee for China (exclude Hong Kong and Macau) will be HKD 100 per order.
All shipment will be handled by SF Express in Hong Kong, Macau and China, which will usually be delivered upon 2-3 working days*.
We also ship worldwide with a flat rate of HKD 250, which will be handled by FedEx or DHL. They will usually be delivered upon 3-5 working days*.
*Import tax and duties may be applicable, depending on the destination country and you are responsible for all import tax and duties. The courier will contact you with further details for customs clearance. Please be reminded that it may delay the delivery time.
We offer FREE Return and Exchange. If you are not fully happy with the goods you have received, you can return them to us within 7 days of receipt, providing they are in original resalable condition. Once returned you will be entitled to receive an exchange or a refund. We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition. Usually it will take 2-3 working days to process the return and exchange. Customers are liable for the shipping cost for returning/exchanging the goods. ANDJOY Store Ltd reserves the final decision on all return and exchange.
Please send the return goods to below address:
ANDJOY Returns Department,
Room 1706, Wang Lung Ind. Building,,
48-56 Wang Lung Street, T.W.,