About Taproot
Founded in 2020, TAPROOT is an inhouse fashion label of ANDJOY Store. TAPROOT refers to the central, large, and dominant roots of certain plants. In fact, most trees begin their life with it as an anchor. And just like a TAPROOT, our designs are anchored to our belief, reminding us of who we are and what we love. TAPROOT clothing features minimal and timeless designs. The fabrics are all hand dyed in a traditional and natural way. They are meant to last for generations and become part of your life.
Shipping
All orders will be shipped in 1-3 Business Days. Upon shipment of your ordered goods, a notification will be sent to your email.
We offer free shipping in Hong Kong and Macau for order above HKD50. All shipment will be handled by SF Express in Hong Kong, Macau, Taiwan and China, which will usually be delivered upon 2-3 working days*.
We provide express shipping service for international customers, shipping fee will be HKD 800 per order (HKD 50 for Taiwan). All international order will be handled by FedEx or DHL. They will usually be delivered upon 3-5 working days*.
*Import tax and duties may be applicable, depending on the destination country and you are responsible for all import tax and duties. The courier will contact you with further details for customs clearance. Please be reminded that it may delay the delivery time.
Return
*Discounted items are non-refundable
