About Monitaly
Mr. Yuki Matsuda founded Monitaly in 1989. He has the vision to combine traditional American wears with the latest technology. Monitaly believes that the love towards traditional American causal wear is still there. So they re-created these wears with the latest fabric and craftsmanship. They love to use 100% linen to craft their products. They are so densely woven that you will find the garment ultra-lightweight and soft. It make them extremely comfortable to wear with. Also, it is Monitaly’s belief that their collections will age beautifully along time. Our Monialty’s collections are not only special for today, but also in the future as you wear them.
Shipping
All orders will be shipped in 1-3 Business Days. Upon shipment of your ordered goods, a notification will be sent to your email.
We offer free shipping in Hong Kong and Macau. All shipment will be handled by SF Express in Hong Kong, Macau, Taiwan and China, which will usually be delivered upon 2-3 working days*.
We provide express shipping service for international customers, shipping fee will be HKD 250 per order (HKD 50 for Taiwan). Or you can enjoy free worldwide shipping for order above HKD 2500. All international order will be handled by FedEx or DHL. They will usually be delivered upon 3-5 working days*.
*Import tax and duties may be applicable, depending on the destination country and you are responsible for all import tax and duties. The courier will contact you with further details for customs clearance. Please be reminded that it may delay the delivery time.
All international orders are shipped with DHL, and we make sure you will still receive them in a 3 to 7 days time frame.
Return
If you are not fully happy with the goods you have received, you can return them to us within 7 days of receipt, providing they are in original resalable condition. Once returned you will be entitled to receive an exchange or a refund. We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition. Usually it will take 2-3 working days to process the return and exchange. Customers are liable for the shipping cost for returning/exchanging the goods. ANDJOY Store Ltd reserves the final decision on all return and exchange. Cancellation of orders will result in 5% service charge.
*Discounted items are non-refundable
Please send the return goods to below address:
ANDJOY Returns Department,
Room 1706, Wang Lung Ind. Building,,
48-56 Wang Lung Street, T.W.,
Hong Kong
